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  • After clicking a category, be sure to scroll down to view items available. Order online with promo code ONLINE and save $5. WEATHER RELATED CANCELLATIONS CAN BE MADE THE DAY BEFORE YOUR EVENT FULL REFUND WILL BE GIVEN AS LONG AS WE DO NOT GO OUT.

Policies & FAQ


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How many children can fit inside a moonbounce?

Between 6-10 kids at a time. The number varies upon the size of the moonbounce you are interested in.

What are the appropriate ages for entering a moonbounce?

The appropriate ages for bouncing are 2-14 years old. Some of the larger slides may not be appropriate for children under the age of 4 years old.

How do I reserve a moonbounce?

Call us at 301-825-6571 or complete the form on the Contact Us Tab. The contact us form is sometimes better because of the volume of the calls that we receive. We will need your name, date, time & location of your event and we will answer any additional questions you may have.

Is a deposit required to reserve a moonbounce, or other rentals?

A credit/debit card Non-refundable deposit of $50 is required at time of booking to reserve rental items, with the balance due on delivery. Reservations of $300 or more require a deposit of 50% of the total amount due.

What is your cancellation policy?

If your event is cancelled, simply contact us 7 days before your scheduled event and we will promptly cancel your reservation. We will credit you the deposit amount for any future item you would like to rent during a 1-year period following your cancellation date but we cannot give you a refund for any deposit, and we cannot give you future credit for a deposit if you cancel later than 7 days before your rental start day.

Weather related cancellations are only determined on the day of the rental and will result in a complete refund of any deposit.

What if it is windy or rainy on the day of my event?

If the local forecast is calling for high winds or rain with thunderstorms/lighting on the morning of your event, we will contact you via phone to reschedule your reservation for another day or to provide a refund of your deposit. Because safety is one of our priorities FunKidsJump reserves the right to cancel a rental if we consider rain and high winds a safety hazard for your children. We will provide a full refund of your deposit if this should be the case.

If scattered showers/ light rain are in the forecast, sometimes we will still deliver and set up our moon bounces. However if you feel that rain or wind is a concern, please contact us PRIOR to us arriving at your location, you will not be charged and your deposit will be refunded. Once the bounce is set up no refunds will be given.

What do I do in the event that we receive unexpected rain or high winds during our rental?

It is important to remember that the bounce blower is powered by electricity and that electricity and water don't mix well. If rain is encountered, ask everyone to quickly and calmly exit the bounce. Once it is emptied, unplug the blower and allow the unit to deflate. DO NOT USE THE UNIT IN HEAVY RAIN OR HIGH WINDS! Once the weather has passed, plug the blower back in, allow the unit to inflate and have an adult dry the interior with a towel. This is very important, as the vinyl is very slippery when wet. Once dry, the bounce can be utilized again.

Are the moonbounces clean?

Yes. All of our moon bounces are thoroughly cleaned between each use and prior to use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another customer. This way, you’re always guaranteed a unit that is safe, clean, and in good working order.

Do you deliver to my area?

We are located in the heart of Montgomery County. We serve the people of Maryland, Washington, D.C., and Northern Virginia.

Do you deliver and set-up at parks/public recreation areas?

Yes, but will require an additional insurance fee, and the customer must ensure that moon bounces are allowed, and that the place has a power source. In the case that there is no power source we do rent generators for $75.

How much room do I need?

For 13x13 units you need a 15' x 15' area; for 15x15 units need at least a 17' x 17' area is required; for a 18x18 units require a 20' x 20' area. All areas need to be semi-level, clear of any rocks, sticks, roots, etc that could puncture the bounce. Also, if you have an in-ground sprinkler system, make sure it is turned off and the sprinkler heads are not engaged. If there are any overhead branches, please cut them before we arrive to install your moon bounce. There will be an extra charge if we have to clean area of all items mentioned above. Please help us to make the entire process smooth and painless.

What type of surface can the Moon Bounces be placed on?

The safest surface is a level grassy area. However, we can set up on concrete and asphalt. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper ground covers and anchors for your event.

What prep should I do before the inflatable rental arrives?

Dogs (animals) must be tied/caged before and during event, Turn off automatic sprinklers, Do not water grass the night before, pick up all objects that may potentially puncture the moon bounce.

Does it need electricity?

Yes. We will bring a 50 or 100 foot extension cord with us, so you’ll need an outlet near the setup area. The blower runs continuously. If you would like to set up our moon bounce at a park of a place without an electrical outlet, we can arrange to use a generator for an additional charge.

What time do you deliver and pickup moonbounces?

We deliver at least an hour before your event and pick it up after your event is over.

What are your hours of operation?

We are open for reservations every day from 8am - 6pm. If you get a voicemail, please leave your number and we will contact you as soon as possible, we check our messages frequently. **For faster service after hours and busy hours, please fill out the Form on the Contact Us page in order to expedite your request, we get the request automatically.**

How far in advance do I need to order?

We suggest 3-5 weeks in advance before your scheduled event. However, we generally have inventory available for last minute bookings, but you will miss out on your child’s favorite style or design of moon bounce. All units are booked on a first come, first serve basis, regardless of payment status.

Do you deliver on holidays?

Yes. We deliver on all of the holidays and week days.

Is it cheaper if we pickup the moon bounces ourselves?

No. In fact, we do not offer this option. All of our drivers are trained as professional installers and are certified by FUNKIDSJUMP to be the exclusive installers of our equipment. When the safety of your children is of a concern, it is always best to leave it up to the professional to do the work. In addition to this, the liability insurance that we carry does not permit unauthorized set up or moving of our equipment.

Do you have insurance?

Yes, we are fully insured with a liability insurance policy covering injury due to FunKidsJump gross negligence. This statement in no way implies legal responsibility. Please read your rental agreement.

What are my responsibilities as the renter of the bounce?

Our contract requires that an adult be home when the bounce is setup. We will review the features of the bounce with this individual, as well as our safety regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An adult MUST accompany the bounce anytime the bounce is inflated. This person is responsible for the safety of the children, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed.

Can you provide an attendant with our rental?

Absolutely! We will happily provide an attendant for your rental to free you from having to worry about who is watching the bounce. This must be requested at least 10 days prior to your reservation day and there is an attendant charge of $25/hour.

What method of payment do you accept?

We accept cash, credit (Visa, Master Card, And Discover), and in occasions accept checks. A $30 return fee will be applied if checks are returned.

How much ice is needed for the Sno Cone machine?

A 1/2 pound of ice is required per serving. Example: For 50 servings you will need 25 pounds of ice.

        CALL AND RESERVE YOUR MOON BOUNCE TODAY 301-825-6571

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All day rentals are 6 hours.

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